Providing the best in collection services
for your business
Debt Collection Services

Services

CALL CENTER SOLUTIONS

We offer:

  • Call center management: inbound and outbound
  • Overflow support
  • Default prevention services
  • Automated text-to-speech campaigns
  • Live chat
  • IVR capabilities
  • Welcome and follow-up calls
  • Electronic or personal customer service
  • Inquiry response
  • Technical support
  • Product information dissemination
  • Third-party contact
  • Account dispute resolution
  • Customer acquisition and retention
  • Bilingual communication
  • 100% call recording with data collection and collation
  • Creativity, flexibility, a desire for excellence … and much, much more!
  • Billing and accounts receivable
  • A/R cleanup service
  • Payment monitoring
  • Staffing

Recoveries

  • Third-party recovery (primary, secondary, tertiary, and late stage)
  • Probate (deceased) recovery and claim filing
  • Third-party healthcare debt
  • Pre legal out-of-statute accounts
  • Low balance and high balance account processing
  • Self-payment counseling and scheduling
  • Debt conflict resolution
  • Credit scoring
  • Skip tracing
  • Bilingual communication services
  • Paper, call, and electronic contact with complete call recording
  • Certified and experienced retrieval experts and support
  • Multiple payment options
  • Data collection and collation
  • And much, much more!

Solutions

  • Customer service
  • Order fulfillment and support
  • Billing inquiries
  • Loyalty programs
  • Customer retention and much more